Refund Policy

1. 14-Day Money-Back Guarantee

At Life With a Mission, customer satisfaction is our top priority. We offer a full 14-day refund policy for all SaaS subscription plans starting from your purchase date.

If you decide the platform is not the right fit for your team, or if you simply change your mind, you are entitled to a full refund within 14 days of your initial payment or renewal date.

3. Refund Eligibility

You are eligible for a refund under the following terms:

• 14-Day Window: Your refund request must be submitted within 14 calendar days from the transaction date.
• Change of Mind: You may request a refund if you change your mind for any reason.
• All Plans Included: This policy applies to all subscription tiers (Starter, Growth, Scale) whether billed monthly or annually.

4. How to Request a Refund

You can request a refund through either of the following methods:

5. Processing Time & Method

Once approved, refunds are processed by Paddle directly back to the original payment method used during checkout (Credit Card, Debit Card, PayPal, or regional payment option).

Refunds typically take between 5 to 10 business days to appear on your bank statement, depending on your card issuer or banking institution.

6. Subscription Cancellation

You can cancel recurring billing at any time from your account workspace settings or by submitting a request to our support desk. If you cancel after the 14-day refund window, your subscription will remain active until the end of your current paid billing cycle, and no further charges will occur.